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Step-by-step guides for setting up Eyezonkid, managing screen time, fixing common issues and handling your subscription.

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Getting started

Set up Eyezonkid in 4 steps
  1. Create your parent account and choose a plan.
  2. Download Eyezonkid on your child's Android phone or iPhone.
  3. Follow the on-screen setup and grant the permissions it asks for.
  4. Set screen time limits, app rules and safe zones from your dashboard.
Set up on an Android phone
  1. Install Eyezonkid on your child's phone and sign in with the link from your dashboard.
  2. Allow Location (set to “Allow all the time”), Usage access and Notifications.
  3. Turn off battery optimisation for Eyezonkid so it keeps running.
  4. Turn on password-protected uninstallation in dashboard settings.
Set up on an iPhone
  1. Install Eyezonkid on your child's iPhone and sign in with your install link.
  2. Allow Screen Time access when iOS asks — this is how app limits work on iPhone.
  3. Set Location to “Always” and turn on Precise Location.
  4. Keep Background App Refresh on for Eyezonkid.
Add another child or device

In your dashboard, choose “Add device”, then open the install link on the new phone. Basic covers one device, Family up to 4 and Premium is unlimited.

Screen time & apps

Set a daily screen time limit

Open your child's device in the dashboard, go to Screen time and pick a daily total. When the limit is reached, only apps you've marked as always allowed stay open.

Give an app a daily time quota

Go to Apps, choose the app (for example YouTube) and set a quota like 45 minutes a day. The app locks once the time is used and resets the next day.

Block apps during school or bedtime

Create a schedule under Apps → Schedules, choose the hours and days, then pick the apps to block. You can also block any app instantly with one tap.

Block websites and turn on Safe Search

Under Web filter, add the sites you want to block and switch on Safe Search to keep search results family-friendly.

Location & safety

See your child's live location

Open the Location tab on your dashboard to see your child's current position on the map, updated in real time while the phone is online.

Create a safe zone (geofence)

Go to Location → Places, drop a pin on school or home, set a radius and save. You'll get an alert whenever your child arrives or leaves.

How the SOS button works

On Family and Premium plans your child can press SOS in the app. You'll get an instant alert with their current location.

Lock the device remotely

On Premium, open the device in your dashboard and tap Lock. Tap Unlock to give access back.

Account & billing

Plans and prices

Basic ₹279, Family ₹499 and Premium ₹799 per month, plus GST. Every plan starts with a 3-day trial. Compare plans.

Cancel your subscription

Go to Account → Subscription and choose Cancel. You keep access until the end of the current billing period and won't be charged again.

Upgrade or downgrade your plan

Go to Account → Subscription → Change plan. Upgrades apply straight away; downgrades apply from your next billing date.

Download a GST invoice

Invoices for every payment are under Account → Billing history. If you need your GSTIN added, email us before your next payment.

Troubleshooting

Location is not updating
  1. Make sure location is on and set to “Allow all the time” / “Always”.
  2. Check the phone has mobile data or Wi-Fi.
  3. Remove Eyezonkid from battery saver or optimisation.
  4. Open the app on your child's phone once to refresh.
App limits are not being applied

On Android, check Usage access is allowed for Eyezonkid. On iPhone, check Screen Time access is still granted in Settings → Screen Time. Then re-open the dashboard to sync rules.

I'm not getting alerts

Allow notifications for Eyezonkid on your own phone, check Do Not Disturb is off, and confirm the alert type is switched on in dashboard settings.

Eyezonkid was uninstalled

Log in to your dashboard, select the child's device and send a fresh install link. Turn on password-protected uninstallation to prevent it happening again.

Contact support

Email

info@call-astro.comWe reply within one working day.

Phone

+91-9650459807Call or WhatsApp during business hours.

Office

Sector 78, Noida

417, Manhattan Street, Mahagun Moderne, Uttar Pradesh 201304

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